FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.
The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in FXCM crediting the funds to your account.
No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third party funds be received, FXCM may ask for supporting documentation such as a Wire Confirmation and/or Bank…
Learn More
Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit. This also applies to corporate funds received for an individual account and similar scenarios.
FXCM has funding instructions for multiple currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which…
Learn More
When depositing funds by domestic/international wire, debit/credit cards and/or through a transaction processing service, you may be subject to external charges charged by your bank(s)/intermediary bank(s)/card issuer(s)/payment services provider(s) and/or transaction processing service(s) including but not limited to international transaction…
Learn More
Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt. Instead, you can use any of our other deposit methods available on MyFXCM.com.
It's fast and easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online. To withdraw funds, please log into MyFXCM and click on "Withdraw Funds". A withdrawal request can be submitted online…
Learn More
If you receive the error message "Incorrect username or password" when logging into a live Trading Station account, then the username or password entered is incorrect. Please follow these steps to resolve your log-in issues: Change the "Connection" field…
Learn More
To deposit funds, please log onto MyFXCM and click “Deposit Funds”. Here, you can view your available deposit options. You may also submit your deposit on Trading Station mobile.
Passwords cannot be retrieved for security reasons. However, you can reset your password. Please go to MyFXCM.com and select "Forgot Password". Then, follow the prompts.
You can check the status of your account by logging into MyFXCM.com under the Account Summary section. It takes 1-3 business days to process, a new application and all "status updates" are made over email. It's best to check your…
Learn More