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Top Questions:

Does FXCM accept third party deposits?

No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third party funds be received, FXCM may ask…

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How can I reset my password?

Passwords cannot be retrieved for security reasons. However, you can reset your password. Please go to and select "Forgot Password". Then, follow the prompts.

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How do I deposit funds?

You can deposit funds by logging into Available funding methods

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Please watch the following video on how to connect your FXCM account to Trading View. For some new accounts REST API is not enabled by default, please Contact Us via…

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How do I open an account?

You can request a live account in the following link. The process will take around 5-10 minutes to complete online. You will be prompted to provide your account opening documents,…

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What is the minimum deposit?

If this is your initial deposit, the minimum to open an Individual account is 50 CCY. The minimum to open a Corporate, Trust, or IRA account is 50,000.00 CCY. If…

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What is the status of my deposit?

Please check your deposit by accessing to Deposit processing times may vary depending on the Deposit Method you used. For the most common methods: - Debit/Credit Card could take…

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What is the status of my new account?

You can check the status of your account by logging into under the Account Summary section. It takes 1-3 business days to process, a new application and all "status…

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What is the status of my withdrawal?

You can check the status of your withdrawal online by running an "Account Report" on Once the withdrawal has been processed, the "Account Activity" section will show the amount…

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Why did my trade open/close?

At the top of your trading platform click on the Report, button to view your Combined Account Statement. On the statement the "Condition column indicates the order type that closed…

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How can I add a new MT4 account?

Please login to, press "Account Settings", select "Add account". On the field "Choose option*", please select the second option: "Please create a new account with different username information. You…

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How do I withdraw funds, when my account is locked?

Please use the registered email address with FXCM and request your withdrawal request by emailing In the email specify your withdrawal method, your FXCM account number and the withdrawal…

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How to add a new Trading Station account?

Please login to, press "Account Settings", select "Add account". On the field "Choose option*", please select the first option: "Please create a new FXCM Trading Station account under this…

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Risk Warning: Trading Margin FX/CFDs carries a high level of risk, and may not be suitable for all investors. Leverage can work against you. By trading, you could sustain a total loss of your deposited funds but wholesale clients could sustain losses in excess of deposits.

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