How can we help?

New Accounts

You can request a live account in the following link. The process will take around 5-10 minutes to complete online. You will be prompted to provide your account opening documents, which can be uploaded online during your application or at…

Simply send an email to admin@fxcm.com.au from the email address listed on your application. Please include a few brief sentences about your employment.For example, if you indicated on your application that you worked in sales. For clarification, you might indicate…

You can check the status of your account by logging into MyFXCM.com under the Account Summary section. It takes 1-3 business days to process, a new application and all "status updates" are made over email. It's best to check your…