As part of the move you accept Friedberg Direct's: General Terms and Conditions Risk Disclosure Statements Order Execution Policy Suitability Waiver Notice Privacy Policy Product Guide Rate Card It is important you read them in full before the transfer takes…
Learn More
Our client services team remains your point of contact, available 24 hours a day, five days a week.
You will be sent a welcome email with your new login details on the transfer date, once your account has been created. From that point you can log in with your new credentials and see your account details as usual.
You will retain access to MyFXCM to see your account history and run reports until the final day of trading.
We recommend downloading your full transaction history for your records ahead of the transfer date.
Your personal data will be transferred to Friedberg Direct, which will process it in accordance with their Privacy Policy. As part of the transfer you agree to Friedberg Direct's Terms of Business and Privacy Policy, it is important you read…
Learn More
No. Your personal data and records, including your KYC documentation, will be transferred to Friedberg Direct as part of the move, so there is no need to re-register or re-verify your identity.
Yes. Withdrawals from your FXCM account operate as normal before the transfer date.
Funding your account and making withdrawals is fast and straightforward, with multiple payment methods supported and requests processed promptly.
Full details of the spreads, commissions, and financing rates applying to your account are set out in the rate card.
The AvaTrade platform offers hundreds of instruments across forex, indices, commodities, stocks, and bonds. On top of that you gain access to products the FXCM platform did not offer, such as vanilla options via AvaOptions. Some instruments though may not…
Learn More
If you currently use the FXCM MT4 trading platform, your trading activities will move to the AvaTrade MT4 trading platform. There will be no change to your platform experience, except for the availability of some additional instruments to trade. If…
Learn More
Pending orders, including stops and limits, will not be transferred. We strongly recommend re-placing them on your new account once it is live, so your risk management remains in place.