No. To submit your Proof of Residence, it is best to scan or take a picture of the document. Related Questions: How do I send in my documents? What documents are accepted for Proof of Residence?
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No. We need two separate documents for the identification process. A driver's license may be used as either ID or proof of residence, but not both. Related Questions: What information needs to be on the Proof of Residence? What can…
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Once your request is submitted on MyFXCM, it may take 1 - 3 business days to complete your request.
An email will be sent to your email address on file, with the new account details, when the account has been created.
Once your trading account is closed, you may not reopen it. To resume trading with FXCM, please submit a new account application. Related Questions: What options do I have to submit a deposit?
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To open an additional account, please log onto MyFXCM with your username and password and complete the following steps: Hover your mouse over 'Account Settings' and select 'Add New Account'. Choose how you would like to add your new account: Under…
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The maximum number of accounts per account holder was updated to a total of 15 across all account types. In addition, the total number of accounts is based on the account holder and/or beneficial owner across all entities.
If you do not have your password, please follow these instructions: Go to MyFXCM Select “Forgot Username/Password” and follow the prompts. Enter your username and select submit. In the window below, enter the email address that you used to set…
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For an Islamic (interest free) account, please use the link to the form here.
Please provide Proof of Residence for all authorized representatives, and shareholders holding 25% or more of the entity. Acceptable Proof of Residence documents include Utility bills or Bank statements issued within the last 6 months. Mobile bills are not acceptable.
To revoke or cancel the Limited Power of Attorney, please follow these instructions: Log onto MyFXCM with your live account details.Hover your cursor over "Account Settings" and select "RLPOA”Follow the prompts to complete Please note that if your account is…
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Most of the communication from FXCM will be sent to you via email. In order to protect the security of your account information, it is important that you have your own personal email address. To update your email address: Please…
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To change your security question, log onto MyFXCM. Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Security Question' and select 'Update'Follow the prompts to update your Security Question
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