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Opening an Account

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Your account may be locked until FXCM is able to review all of your account information. FXCM will send you an email once the account is unlocked.If FXCM needs more information, it will be requested by email.After submitting documents, it…

To change your email address on file, please log onto MyFXCM with your username and password. Place your cursor over 'My Info' and select 'Profile' Scroll down to 'Contact Information' and select 'Update' Update your email address

To change your address, please log onto MyFXCM with your username and password. Place your cursor over 'My Info' and select 'Profile' Scroll down to 'Contact Information' and select 'Update' Update your address You may be required to upload a…

To change your security question, log onto MyFXCM. Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Security Question' and select 'Update'Follow the prompts to update your Security Question

It takes 1 to 3 business days to process a new application. All "status updates" are made via email.It is best to check your email for specific updates regarding your new application.  (Please be sure to check your junk mail)You…

To change the base currency of your account, please log onto MyFXCM and complete the following steps: Place your cursor over 'Account Settings' and select 'Add New Account' Choose “Add a New account with different username information” Select your desired…

Risk Warning: Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.

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