Please ensure your name and email address are clearly visible when sending documents to FXCM. If you have received a temporary ID or account number, you may indicate that as well.
FXCM has staff available to translate documents in many languages. In the instance an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.
FXCM will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM for faster processing.
Yes, you may send your documents after you complete the application.
When setting up an account, you may use any phone number that is regularly accessible for you.
It takes 1-3 business days to review all submitted documents. If you upload your documents on MyFXCM, you will receive an email confirming that the documents have been received.Otherwise, you will only receive an email after we complete the review.
Yes. We will need a document that shows: Your name and the address you have on your trading agreement.Please submit a signed copy of the lease agreement that shows the terms of the lease. Related Questions: How do I send…
To allow someone else to trade your account, you will need to submit the Limited Power of Attorney (LPOA) form. Get the form here The trader receives a separate login and password that only allows them to trade.It is important to…
Yes. The fax number to send documents is +1 (212) 897 7669.You can also send your documents via email to admin@fxcmmarkets.com. Related Questions: How do I send in my documents?Can I make a deposit to my account while it is…
To send in your documentation, please go to MyFXCM. Log in using the information provided to you and click “My Info” Select “Upload Documentation” and follow the prompts to attach your documents. (Please allow 1-3 business days to process) You…
You must submit a copy of your Social Security Card. If you do not have a social security card, you will need to request a new card from the Social Security Administration office. You may submit the confirmation letter that…
