We may require one proof of identity and one proof of address document. The customer portal will inform you which documents you need to submit. Proof of Address We accept: Bank statement Gas or water bill Internet or cable TV…
Learn More
Your identification must clearly indicate your full name, date of birth, and expiration date. The name on the passport or national ID card must match the name on the FXCM trading agreement.
You can edit your email address within MyFXCM.com or you can send an email to admin@fxcm.com from the email address listed on your application indicating the new email address you wish to use.
No. We need two separate documents for the identification process. A driver's license may be used as either ID or proof of residence, but not both. Related Questions: What information needs to be on the Proof of Residence? What can…
Learn More
Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. The Proof of Residence must show: Your name and address as indicated on your account applicationBe from a credible…
Learn More
Government issued photo IDs can be any of the following: PassportDriver's LicenseNon-driver's ID Other types of government issued photo ID may be acceptable, after review, on a case-by-case basis.
Learn More
You may be asked to submit documents to help us verify the information on your application. We use a variety of systems to confirm the identities of our clients.For items we cannot confirm, we will ask for documents to help…
Learn More
The Government Issued Photo Identification must show: Your name as indicated on your account applicationYour date of birthAnd the Identification must not be expired These steps are taken by FXCM to ensure the validity of the information on the application…
Learn More
No. We cannot accept any document that lists a P.O. Box on the Proof of Residence. Related Questions: What documents are accepted for Proof of Residence? Can I make a deposit to my account while it is locked?
Learn More
Below are examples of what can be accepted for Proof of Residence: Recent Utility Bill (i.e. landline, internet, gas, electric) Please note that a mobile phone bill will not be accepted as a valid Proof of Residence. Recent Bank Statement…
Learn More
Most of the communication from FXCM will be sent to you via email. In order to protect the security of your account information, it is important that you have your own personal email address. To update your email address: Please…
Learn More
No. To submit your Proof of Residence, it is best to scan or take a picture of the document. Related Questions: How do I send in my documents? What documents are accepted for Proof of Residence?
Learn More