If your card transaction was declined, the transaction should be lifted from your account normally within a few business days.
Within minutes of making a deposit, an email containing your transaction information will be sent to the email address as indicated on the online deposit form.
Card deposits will appear on your card issuer's statement as a "purchase."
Accounts funded via credit or debit card will be required to receive withdrawals via the same credit or debit card. Please note that the credit card used for funding will be the same card used to return fund to when a…
FXCM cannot accept funds sent through exchange houses. These types of financial institutions are considered high-risk for money laundering. Any funds received via this method will be returned upon receipt.
The deposit choices FXCM offers have been selected to provide the most convenient and reliable options to fund your account. Any method other than those listed is not recommended and could prevent or cause delays in FXCM crediting the funds…
No. Third Party deposits violate FXCM's Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party. Should third party funds be received, FXCM may ask for supporting documentation such as a Wire Confirmation and/or Bank…
FXCM has funding instructions for multiple currencies. If you wire funds in a currency other than the denomination of that bank account, the bank will automatically convert it to the denominated currency at an exchange rate specified by them, which…
Cash and cash equivalents cannot be accepted as we are unable to verify the origin of these funds. They will be returned upon receipt. Instead, you can use any of our other deposit methods available on MyFXCM.com.
It's easy to withdraw funds from your FXCM trading account. For your convenience, withdrawal requests are submitted online. To withdraw funds, please log into MyFXCM and click on "Withdraw Funds". A withdrawal request can be submitted online by selecting your withdrawal method…
Please log in to MYFXCM with your live account username and password, then click "Deposit Funds". (For clients who have filled out the online application but have not received an account username, please deposit funds here. A username will be provided after the initial…