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Accounts

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Your dormant accounts are automatically restricted.  • All transactions (deposits, withdrawals and transfers) are reviewed manually. • New account requests will automatically be opened with restrictions as well. • Documents, information updates, form requests, new applications, and other transactions are…

Dormant accounts are those which have had previous activity and have: • No performed activity for a period of six consecutive months; or • Dropped to zero balance for a period of six consecutive months.

In order to ensure compliance with industry best practices and guidance, FXCM must have systems and controls in place to deal with dormant accounts or relationships, to be able to identify future reactivation and unauthorized use.  

Hedging can be turned on by logging into www.myfxcm.com and selecting "Hedging Functionality" from the "Account Settings" drop down menu.

There are variety of reasons for why an account may be locked. Please contact us via phone, email, or Live Chat to find out why your account is locked and learn how to proceed. Tips: -Most new accounts are locked…

1. Login to www.myfxcm.com 2. From the menu, click on My Info->Profile 3. Scroll down to the "Contact Information" section. Click on the Update button. 4. Make the updates in the various fields as needed/indicated. The fields with a red…

You can obtain an account statement/report via 2 methods: 1. Log in to www.myfxcm.com using the username for the account you want to run the report on. From the menu, go to My Info->Reports. Fill out each field as desired,…

If you would like an account denominated in a different currency, please follow the steps below to open a new account in the desired currency. *You cannot change the currency on an existing account, you must open a new account…

${getInstrumentData.name} / ${getInstrumentData.ticker} /

Exchange: ${getInstrumentData.exchange}

${getInstrumentData.bid} ${getInstrumentData.divCcy} ${getInstrumentData.priceChange} (${getInstrumentData.percentChange}%) ${getInstrumentData.priceChange} (${getInstrumentData.percentChange}%)