If you would like an account denominated in a different currency, please follow the steps below to open a new account in the desired currency. *You cannot change the currency on an existing account, you must open a new account…
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Visit www.MyFXCM.com and login with your username and password. (If you have more than 1 live account, you will need to do this procedure via each username.) Via the menu, select "My Info", then "Profile", then scroll to the "Banking…
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You can edit your email address within MyFXCM.com or you can send an email to admin@fxcm.co.uk from the email address listed on your application indicating the new email address you wish to use.
If you receive the error message "Incorrect username or password" when logging into a live Trading Station account, you may want to check your credentials by following these steps: Change the "Connection" field to "REAL" to connect to a live…
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Passwords cannot be retrieved for security reasons. However, you can reset your password. Please go to MyFXCM.com and select "Forgot Password". Then, follow the prompts.