How can we help?

What is the status of my withdrawal?

You can check the status of your withdrawal online by running an "Account Report" on
Once the withdrawal has been processed, the "Account Activity" section will show the amount withdrawn from your account.
Also, once a withdrawal has been deducted from your account, an email titled "Transaction Notification" will be sent to the email address on file. Once you receive this email, please allow up to 5 business days for the funds to show in your bank/card account.

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