FXCM Contact Information

FXCM is regulated by the Financial Conduct Authority (Registration number 217689). Additionally, FXCM is regulated in Germany, Italy, France and Australia.

United Kingdom

Customer Service

Freephone: 0808 234 8789

London Customer Service: +44 (0)207398 4050


General Inquiries:info@fxcm.co.uk

Account Specific Inquiries:admin@fxcm.co.uk

Trading Desk

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London Customer Service: +44 (0)207398 4050

Live Chat

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London Office


Northern and Shell Building
10 Lower Thames Street, 8th Floor
London EC3R 6AD, UK

Sydney Office


Suite 1402, Level 14,
383 Kent Street
Sydney, NSW 2000

Berlin Office


Nürnberger Straße 13
10789 Berlin, Deutschland


FXCM has offices, partners, and affiliates in the major financial centers of the world, uniquely positioning FXCM to provide exceptional service to traders around the world.

FXCM representatives are available 24 hours a day, 7 days a week and Live chat support is available 24/5.