FXCM apps are only compatible with a Windows based operating system and cannot be downloaded onto a mobile device.
Once you have completed the checkout process, you will be presented with your app download link. Clicking on that link downloads the files you need to use your app. Your app download link is located in the “Your Order” section…
If you need to download your app files at any time in the future, please refer to your original order confirmation email. This confirmation email was sent to you shortly after you submitted your order.
Each app includes its own installation instructions, which also contains general information on how to use the app. After downloading an app, unzip the downloaded file to reveal the installation instructions text file (“installation-instructions.txt”).
Un-package the zip file you received when you downloaded the app. This will reveal a text file called “Getting Started.pdf.” This document includes general information that explains how to use the app and adjust its settings.
Your registration key was sent in an email separate from your purchase confirmation. Please check your email for a message with the subject title: FXCM: Your Registration Key