There are variety of reasons for why an account may be locked. Please contact us via phone, email, or Live Chat to find out why your account is locked and learn how to proceed. Tips: -Most new accounts are locked…
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We will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM.com for faster processing.
Please provide Proof of Residence for all authorized representatives, and shareholders holding 25% or more of the entity. Acceptable Proof of Residence documents include Utility bills or Bank statements issued within the last 6 months. Mobile bills are not acceptable.
Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. The Proof of Residence must show: Your name and address as indicated on your account applicationBe from a credible…
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Government issued photo IDs can be any of the following: PassportDriver's License,Non-driver's ID Other types of government issued photo ID may be acceptable after review on a case-by-case basis.
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Your identification must clearly indicate your full name, date of birth, and expiration date. The name on the passport or national ID card must match the name on the FXCM trading agreement.
FXCM has staff available to translate documents in many languages. In the instance an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.
Please ensure your name and email address are clearly visible when sending documents to FXCM. If you have received a temporary ID or account number, you may indicate that as well.
You may upload your documents to www.MyFXCM.com. Simply login using the username provided and password you specified on the application. Documents submitted through the MyFXCM portal will be processed generally within one (1) to two (2) business days. If you…
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The government issued photo ID must show: Your name as indicated on your account application.Your date of birth and cannot be expired. These steps are taken by FXCM to ensure the validity of the information on the application and to…
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Clients may be limited to a maximum number of live trading accounts. To request an additional account, visit MyFXCM.