FXCM has staff available to translate documents in many languages. In the instance an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.
FXCM will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM for faster processing.
You can edit your email address within MyFXCM.com or you can send an email to admin@fxcm.com from the email address listed on your application indicating the new email address you wish to use.
Yes, you may send your documents after you complete the application.
When setting up an account, you may use any phone number that is regularly accessible for you.
To allow someone else to trade your account, you will need to submit the Limited Power of Attorney (LPOA) form. Get the form here The trader receives a separate login and password that only allows them to trade.It is important to…
Yes. The fax number to send documents is +1 (212) 897 7669.You can also send your documents via email to admin@fxcmmarkets.com. Related Questions: How do I send in my documents?Can I make a deposit to my account while it is…
Please provide Proof of Residence for all authorized representatives, and shareholders holding 25% or more of the entity. Acceptable Proof of Residence documents include Utility bills or Bank statements issued within the last 6 months. Mobile bills are not acceptable.
No. We need two separate documents for the identification process.A driver's license may be used as either ID or proof of residence, but not both. Related Questions: What information needs to be on the Proof of Residence?What can I use…
Proof of residence is used to verify the residential address as indicated on the trading agreement. Please provide your residential address. The Proof of Residence must show: Your name and address as indicated on your account applicationBe from a credible…
Government issued photo IDs can be any of the following: PassportDriver's LicenseNon-driver's ID Other types of government issued photo ID may be acceptable, after review, on a case-by-case basis.
Below are examples of what can be accepted for Proof of Residence: Recent Utility Bill (i.e. landline, internet, gas, electric) Please note that a mobile phone bill will not be accepted as a valid Proof of Residence. Recent Bank Statement…