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Top Questions:

How do I download and install MT4?

Click here to download MT4 to your computer. Depending on your browser the download may be shown in a specific location. If you are using Internet Explorer: Once the download is complete…

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How do I download the platform (Trading Station)

Click here to download the FXCM Trading Station Depending on your browser you will see the download displayed in a specific location. If you are using Internet Explorer: When the download…

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How do I open a live account?

In order to open a live account you need to apply online. If you successfully open and fund your account, you may begin trading within one to two business days.…

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What are the current margin requirements?

https://www.fxcm.com/za/margin-updates/  Deposit Funds Now   

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What should I do if I forgot my username or password?

If you forgot either the username or password for your Live account, please go to MYFXCM. Select, “Forgot Username/Password” and follow the prompts. If you forgot your username or password for your Demo account, you…

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Why did my trade open/close, I do not see my price level was reached?

With any financial product, there is a price to Buy and a price to Sell. When verifying if a trade should have triggered it's important to make sure you are looking at the…

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