Yes. FXCM offers the Trading Station Mobile app that works for the Android™, iPad®, and iPhone® devices. Learn more about FXCM's mobile apps! To locate FXCM's Trading Station app or MetaTrader 4 Mobile, simply search your phones app store for…
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Please register for VPS by submitting the VPS registration form online. At the beginning of the month (between 1st and 15th), a fee equal to 30 units of the base currency (3,000 JPY, 240 HKD) will be debited from any of your…
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MetaTrader 4 allows you to "tile" charts in order to see more than one chart on the same screen. You may tile charts in 3 ways: horizontally, vertically, or by window. Click on "Window" and then choose "Tile Windows", "Tile…
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If you receive "No connection", or your charts say "Waiting for update" try logging in with your specific alternative server. Locate the server you normally use from the table below, and manually type in the "Alt. Server Address" in the…
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Refer to the original email you received when you signed up for the demo or live accounts. The original email had the specific server name for your demo or live account. For example, If for some reason you cannot…
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Test your connection to our server by running a Trace Route (PC only, no Macs) Step One: Perform the Trace Route by clicking here. (If using Internet Explorer > Click Run)(If using Firefox or Chrome > Save File, Open File, >…
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If you would like to be able to log into your trading account from two different computers at the same time, please download the “Multi-Sessions” request form (see below). Please physically sign and date the form. Once complete, please send…
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Yes. You can request to receive daily and monthly statements. To do so, please contact FXCM`s Customer Support. Related Questions: How can I see a report of my trades? How do I make a deposit? How do I save my charts on…
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To add a Layout to a chart: Click “Charts” -> “Open Marketscope” Click “File” -> “Layouts” -> “Open Layouts” and select the Layout of your choice. Related Questions: Do you offer prices alerts on Trading Station? How can I save…
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To install an indicator that you may have downloaded from a third party like FXcodebase, follow these steps: Locate the .LUA file in your downloads folderDrag and drop it onto a chart in Marketscope 2.0 By doing this the…
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If you need to import saved settings to a different version of Trading Station, follow these instructions: Close Trading Station. Select “Start” -> “Computer” -> “C Drive” (Local Disk or Hard Drive) -> “Program files” (x86) -> “Candleworks” -> “FXTS2”…
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