Some technical issues that can occur with the platform will need to be corrected by performing a full uninstall and reinstall of the Trading Station platform. If you are experiencing technical issues with the platform, follow the steps below: Click…
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Before uninstalling your platform, please be sure to backup any indicators, templates, or expert advisors that you would like to keep! FXCM is not liable for any lost data. FXCM Technical Support Video TutorialBackup & Restore (MetaTrader 4) (03:50) To…
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In order to set up text message alerts in Trading Station, please follow the steps below: Click on “System” in the top Toolbar of the Trading Station window and press “Options”In the options window, please go down to the “Marketscope…
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In order to see the ask chart on Trading Station please follow these steps: Open the chart and timeframe that you would like to see the ask prices for In the top tool bar locate the buttons that say "Bid"…
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Saving & Loading Templates To save or load a template please open Marketscope and then follow the steps below: Templates save all the work done on the chart such as lines, shapes, and indicators. Navigate to “Templates in the top…
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In order to save your charts and indicators in MetaTrader 4 you will need to save both profiles and templates. Profiles will save the way the charts are positioned, while templates will save the indicators and other chart elements that…
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Layouts save the way that your charts are displayed on the screen: tabs, windows, etc. To save or load a layout please open Marketscope and then follow the steps below: Navigate to File in the top toolbar. Then navigate to…
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Official trading reports can be accessed through MyFXCM or by logging into Trading Station with your Meta Trader 4 account. Trading reports from these two sources will provide you with the most current and accurate trading activity.
If you receive the error message "Incorrect username or password" when logging into a live Trading Station account, you may want to check your login details by following these steps: Change the "Connection" field to "REAL" to connect to a…
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Many problems can be resolved by uninstalling and reinstalling Trading Station. To uninstall, please follow the follow steps: Backup all necessary files such as indicators, templates, and layouts. If you do not have anything to backup, please proceed to Step…
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Please register for VPS by submitting the VPS registration form online. At the beginning of the month (between 1st and 15th), a fee equal to 30 units of the base currency (3,000 JPY, 240 HKD) will be debited from any of your…
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In the "Market Watch" window of the MetaTrader 4 platform, follow these easy steps: Click on the bid or ask price for the currency pair you would like to trade.The "Order" window will appear. Update all fields related to your…
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