To update the name on your account, please follow these instructions: Log onto MyFXCM with your account detailsHover your cursor over "My Info" and select "Profile"To the right of "Account Information," select "Update"Fill in the required fields and select "Continue"You must…
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For an Islamic (interest free) account, please use the link to the form here.
If you do not have your password, please follow these instructions: Go to MyFXCM Select “Forgot Username/Password” and follow the prompts. Enter your username and select submit. In the window below, enter the email address that you used to set…
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Send an e-mail to admin@fxcm.com from the e-mail address listed on your application. Please include a few brief sentences about your employment.For example, if you indicated on your application that you worked in sales, you should indicate what types of…
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To change your security question, log onto MyFXCM. Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Security Question' and select 'Update'Follow the prompts to update your Security Question
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To change your base lot size on your account, please contact FXCM`s Customer Support.
Once an account is created, an email will be sent to you titled “FX Trading Account Information” or “FXCM Live Account Details”. In this email, you will receive a Username. Please be sure to check your SPAM or Junk folder…
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To change the base currency of your account, please log onto MyFXCM and complete the following steps: Place your cursor over 'Account Settings' and select 'Add New Account' Choose “Add a New account with different username information” Select your desired…
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To submit an LPOA form, please follow these instructions: Log onto MyFXCM with your live account details Hover you cursor over “Account Settings” and select “LPOA form” Once you complete the form, save it to your computer. Then, hover your cursor…
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The corporate breakdown of shares or Share Registry should be within the official corporate shareholding documents issued by the corporate registry. If the details are not within the corporate documentation, please contact FXCM at your earliest convenience. FXCM does not…
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You will need to submit a form of the following documents: Government Issued Photo ID – Please provide an ID document for shareholders and authorized representatives. Proof of Residence – Please provide Proof of Residence for shareholders and authorized representatives.…
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The maximum number of accounts per account holder was updated to a total of 15 across all account types. In addition, the total number of accounts is based on the account holder and/or beneficial owner across all entities.