Please login to MyFXCM.com, press "Account Settings", select "Add account". On the field "Choose option*", please select the first option: "Please create a new FXCM Trading Station account under this username so that I can see both accounts on the…
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Please login to MYFXCM.com, press "Account Settings", select "Add account". On the field "Choose option*", please select the second option: "Please create a new account with different username information. You will be able to choose your new account type and…
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1. What is an Appropriateness Assessment? The Markets in Financial Instruments Directive 2014/65/EU established that when providing financial services, FXCM ("we") must request information from the client ("you") in relation to your knowledge and experience in the specific type of…
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If this is your initial deposit, the minimum to open an Individual account is 50 CCY.
The minimum to open a Corporate, Trust, or IRA account is 50,000.00 CCY.
If this is not your first deposit, the minimum deposit by card is 50 CCY.
There is no minimum for deposits by Wire.
You can obtain an account statement/report via 2 methods: 1. Log in to www.myfxcm.com using the login for the account you want to run the report on. From the menu, go to My Info->Reports. Fill out each field as desired,…
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If you forgot either the login or password for your Live account, please go to MyFXCM. Select, “Forgot Login/Password” and follow the prompts to email yourself a password reset. Once you complete the password reset form, an email will be sent to the…
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Visit www.MyFXCM.com and login with your live account number. (If you have more than 1 live account, you will need to do this procedure via each login/account number.)Via the menu, select "My Info", then "Profile", then scroll to the "Banking…
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1. Login to www.myfxcm.com 2. From the menu, click on My Info->Profile 3. Scroll down to the information that you want to update. (Name...Security question...Bank details...Financial Status...etc.) and click the appropriate Update button next to the category. 4. Make the…
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1. Login to www.myfxcm.com 2. From the menu, click on My Info->Profile 3. Scroll down to the "Contact Information" section. Click on the Update button. 4. Make the updates in the various fields as needed/indicated. The fields with a red…
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If you see this popup message during the login process: Please be in touch with us via Live Chat, phone, or email if you don't recall your PIN code and need to reset it. If you are receiving this message…
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If you receive the error message "Incorrect username or password" when logging into a live Trading Station account, you may want to check your login details by following these steps: Change the "Connection" field to "REAL" to connect to a…
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You can edit your email address within MyFXCM.com or you can send an email to admin@fxcm.com from the email address listed on your application indicating the new email address you wish to use.