6 Questions To Ask A Forex Broker

The market for foreign exchange brokers is highly competitive, so narrowing down one broker to work with could be an undertaking. Each individual service provider offers its own unique features and advantages, and it is important to keep this in mind. While some strengths can be quantified rather easily—such as the broker's regulators and its financial strength—other benefits may be more difficult to evaluate.

Having such a diverse array of options may feel a bit overwhelming, but there are some questions you can use while narrowing down the competition. This article will provide further detail that can better prepare you for evaluating any forex brokers. By asking the following questions, finding an ideal brokerage can become exponentially easier:

  • What is your service suite?
  • How stable is your company?
  • Are you a regulated forex market service provider?
  • Where do you get your pricing? Who executes the order?
  • Are there any restrictions?
  • What are your trading costs? Are there commissions or markups?

Before you start investigating potential vendors, it can be helpful to have a strong idea of exactly what you are looking for. By doing your homework beforehand and getting a sense of which attributes are desirable, you can enjoy a more effective evaluation process.

1. What Is Your Service Suite?

In order to get the most out of your money, it's important that your broker provides top-tier service. Unfortunately, not all forex brokerage firms are created equal. Ahead of opening an FX trading account, every currency trader needs to know what services their broker offers its clientele.

Why Trade with FXCM

Commission free with fast, efficient execution.

Broker service suites are diverse and no two are exactly the same. However, a good broker offers quality market access, multiple trading platform options, educational materials and dedicated customer support.

Market Access

One of the first questions that astute traders ask a broker pertains to market access. Foreign exchange market access allows you to buy and sell currencies in real-time. It has two primary facets: live streaming data and order routing.

It's vital that the real-time quotes are accurate and current. Streaming data feeds to and from the market need to be low-latency, free of bottlenecks and unnecessary disruptions. After all, streaming data is your connection to the market—it needs to be as strong as possible.

Order routing is another facet of brokerage service that is important to performance. Your orders need to be relayed and placed at market with maximum efficiency. If not, the efficacy of any trading strategy may be severely compromised. Any delays, third-party interventions or client-side hosting can negatively impact trade execution.

Platform Options

The forex market is a decentralised, electronic trading venue. Accordingly, your software trading platform is your avenue to the marketplace. No matter if you're trading an exotic or major currency, your platform is an integral part of successfully sustaining operations.

A good forex broker supports multiple trading platforms. For instance, FXCM offers Trading Station, MT4 and Tradingview. When you have a few options at your disposal, you have the opportunity to select the best one for your trading style.

One way to find out if a broker's platforms are up to the task is to open a demo account. In this way, you can try out various platforms and ask the broker any questions that you may have.


As a trader, the learning never stops. With respect to this point, elite brokerage firms supply traders with a wealth of educational materials. Expert blogs, tutorials, webinars and 1-on-1 mentoring are valuable assets for financial market participants. If your broker doesn't value trader education, be sure to ask why.

Customer Support

Money never sleeps and neither should your broker. The forex marketplace is open for business 24 hours a day, five days a week. No matter when you are trading currency pairs, your broker should have support resources in place.

Strong forex brokers offer customer support in many ways. Among the most common are phone, live chat and email. Also, make sure to inquire about a live, 24/5 trade desk. In the event you need technical support or help managing open positions, the trade desk can quickly remedy any problems.

2. How Stable Is Your Company?

If you want to evaluate a forex broker, asking how stable it is may be a great place to start. Before doing so, it could prove beneficial to have a sense of exactly what information you are looking for. Here are some factors to consider when gauging the stability of a forex broker:

  • Company Background: How long have you been in business? Has it weathered many economic downturns?
  • Financial Strength: How much cash does the broker have available? What amount of regulatory capital does it have set aside to meet requirements? How much surplus regulatory capital does the firm have? Who audits the company's financials?
  • Client Base: How large is the broker's client base? If a company has a large number of clients, it likely has a better chance of remaining solvent than a firm with fewer clients.

3. Are You A Regulated Forex Market Service Provider?

Another way to assess a forex broker is to ask whether it is regulated. If it is, the company will likely provide detail on the exact regulators it is registered with. In the U.S., the National Futures Association, a self-regulatory organisation, as well as the U.S. Commodity Futures Trading Commission, an independent agency, have jurisdiction over forex brokers.

If forex brokers do business in countries other than the U.S., they may register with regulators in those jurisdictions. For example, brokers that offer forex trades in the U.K. generally register with the Financial Conduct Authority.

It is worth noting that if a forex broker does business in multiple countries, it may be registered with several regulators. Different countries take varying approaches to regulating the financial services industry; for some, regulation is compulsory. As a result, they may have distinct registration requirements.

By understanding a forex broker's regulatory status in addition to how the appropriate regulators govern, traders have the opportunity to manage risk more effectively.

4. Where Do You Get Your Pricing? Who Executes The Order?

Forex brokers can use a few different methods to obtain pricing. Understanding how and where your exchange rate quotes are derived is a key element of being profitable. In reality, the pricing of currency pairs depends on many factors. It's crucial that you are getting competitive prices as often as possible.

Dealing Desk Execution

Under this structure, the forex broker is responsible for both creating the pricing and executing the orders. When using this method, the spreads, or difference between the bid and ask prices, are generally fixed and could be higher than variable spreads. Dealing desk execution may come along with restrictions, so it could prove beneficial to ask about any such limitations.

No Dealing Desk Execution

In this model, market makers stream bid and ask prices to traders through forex broker platforms. The market makers then execute these orders for investors. Under this setup, traders generally face none of the restrictions they would when using dealing desk execution.

5. Are There Any Trading Restrictions?

The trading restrictions an investor will face when working with a forex broker depend on several different variables. For starters, some regulatory agencies have provided restrictions that affect all brokers within their given jurisdictions. These can apply to order types, margin requirements and a multitude of other elements. For instance, in some venues, there are specific guidelines limiting the scalping forex trading strategy.

Always ask about current restrictions before depositing funds with a broker.

Anti-Hedging Restriction

The NFA enacted Rule 2-43(b) in 2009, which obligates multiple positions involving the same currency to be offset in a first-in, first-out basis.[1]

Here is the exact text of Rule 2-43(b):

"Forex Dealer Members may not carry offsetting positions in a customer account but must offset them on a first-in, first-out basis. At the customer's request, an FDM may offset same-size transactions even if there are older transactions of a different size but must offset the transaction against the oldest transaction of that size."

From a practical standpoint, this rule won't impact your stop-loss locations or overall strategy. However, it does influence the way central banks conduct business. Without this restriction, forex price discovery and order flow would be altered considerably.

Leverage Restrictions

Investors looking to harness leverage when trading forex could face restrictions. The amount of leverage a trader can use when working with a specific broker will be based on many variables, including the broker's size, where the investor wants to do business and the regulations in that jurisdiction.

Additional Restrictions

Traders may face restrictions provided by their brokers. For example, the broker may impose limits on orders based on the type of execution. Investors can benefit greatly from asking potential forex brokers to outline these matters.

6. What Are Your Trading Costs? Are There Commissions Or Markups?

Before you ask brokers to explain their trading expenses, it can be beneficial to obtain a better sense of what your trading model will look like. How frequently do you plan on making transactions? How much principal do you want to place in your account?

Additionally, working with a broker that has good relationships with banks and is well-capitalised can result in lower trading expenses.


Brokers may provide both fixed and variable spreads, and there are pros and cons associated with each. Some traders may opt to work with fixed spreads because of the certainty, while others may choose to engage in transactions involving a variable spread in hopes of paying less.

For example, if EUR/USD is trading for 1.0952 - 1.0955, the spread is three pips. If the broker has fixed spreads, then the spread will always be three pips. Should the broker harness variable spreads, then the spread could range between less than one pip and several pips.

When market conditions are volatile or lack liquidity, brokers may apply slippage, which means they charge more pips than the average spread. For investors looking to make short-term trades or take positions based on the latest news, slippage could be problematic.

As a result, traders may benefit from asking brokers how they handle situations that could result in slippage.


Some brokers add markups, which are charges over and above the market spread. Markups reduce transparency but trading costs are simpler to calculate when compared to commissions-based accounts.


Some brokers generate revenue by charging commission, which is a fee levied for each transaction. This model can prove beneficial for traders, as it can provide them with transparency into exactly what they will pay every time they make a transaction. There are different types of commission, including fixed fee and relative fee.

Under a fixed-fee agreement, the broker will charge traders the same amount regardless of the trade's volume. Alternatively, a service provider that charges a relative fee will calculate the commission based on the total volume traded.

Additional Fees

In certain cases, brokers may charge inactivity fees, margin costs, monthly or quarterly minimums, or fees associated with speaking to a broker over the phone. Also, trades held overnight can create an expense called rollover, which is based on the underlying interest rates of the two currencies.


Selecting a strong, reputable forex broker is the first step to becoming a profitable trader. Elite firms furnish their clients with a comprehensive service suite, are regulated, reputable and dependable. Through a bit of due diligence, any aspiring forex trader can pick a solid FX broker.

The best thing about choosing a brokerage service is that you are permitted to ask questions! When you ask those outlined in this article, you will gain a better understanding of the industry as a whole. And once you're armed with the answers to these questions, you should be able to find the broker that best meets your trading needs.

FXCM Research Team

FXCM Research Team consists of a number of FXCM's Market and Product Specialists.

Articles published by FXCM Research Team generally have numerous contributors and aim to provide general Educational and Informative content on Market News and Products.



Retrieved 22 Dec 2015 https://www.nfa.futures.org/nfamanual/NFAManual.aspx

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