You can change the time zone on your platform and charts by clicking on System, Options, and General Trading. Edit the “Time Zone” drop down and then click on Apply. UTC – Coordinated Universal Time format.Server – Time zone of…
If you have a technical support question regarding Trading Station or MT4, please contact us for support. If the representative you speak with via Live Chat or telephone is unable to assist you with resolving the issue, they can open…
The moving average is a simple technical analysis tool that creates a constantly updated average price. The average is taken over a specific period of time, like 10 days, 20 minutes, 30 weeks, or any time period the trader chooses.…
Sometimes, you may be asked to send in a screenshot of your platform or of an error message you are receiving, et cetera., when you are being assisted by an FXCM team member. If you are unsure of how to…
To add the ATR indicator to your Trading Station/Marketscope chart, click on the Insert menu at the top of the charting window > "Add Indicator" button. Or you can right click on the chart and select "Add Indicator." A pop-up…
Layouts (as well as templates, custom indicators/strategies, profiles, and snapshots) for Trading Station are saved at this location on your computer: C:Program Files (x86)CandleworksFXTS2. (If you have a 32-bit computer, the location will be C:Program FilesCandleworksFXTS2.) If you navigate here,…
Step 1: Please click 'Trading Settings' in the bar located at the top of the platform This will open the “Trading Settings” window: 'Default' Mode will allow you to click on price in the 'Advanced Dealing Rates' prompting the Market…
Please click “Symbols” in the bar located at the top of the platform This will open the “Symbols” window: Use the filter field to type in the pair that you are looking for A box with a check means the…
Layouts save the way that your charts are displayed on the screen: tabs, windows, etc. To save or load a layout please open Marketscope and then follow the steps below: Navigate to File in the top toolbar. Then navigate to…
Many problems can be resolved by uninstalling Trading Station. To uninstall, please follow the follow steps: Step 1: Backup all necessary files such as indicators, templates, and layouts. If you do not have anything to backup, please proceed to Step…
Saving & Loading Templates To save or load a template please open Marketscope and then follow the steps below: Templates save all the work done on the chart such as lines, shapes, and indicators. Navigate to “Templates in the top…
In order to dock charts in Trading Station, please follow the steps below: Click on the tab of the chart you would like to move. Without letting go of the click, begin to drag the chart out of the line…