How can we help?

How do I withdraw funds, when my account is locked?

Please use the registered email address with FXCM and request your withdrawal request by emailing In the email specify your withdrawal method, your FXCM account number and the withdrawal amount. If you want to withdrawal funds via Wire, please send us the following details too:

  • Beneficiary name (Name the bank account is in)
  • Bank Name
  • Bank Address
  • IBAN

Risk Warning: Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors. Please ensure that you fully understand the risks involved.

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