Besides English, FXCM offers support in Spanish, French, German, Arabic, Chinese-Mandarin, Italian, and Greek. We offer limited support for Malay, Vietnamese, Chinese-Cantonese, Urdu, Tamil, Hindi, Farsi, Bulgarian, Slovak, Czech, Portuguese, Thai, and Russian. For some non-English languages, support hours are…
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Yes. In order to customize your demo account, please use the link below to contact a representative.
Yes, we offer promotions. More information could be found here
You can call an FXCM representative at +1 212 897 7669
The only cost to trade with FXCM is the spread.
To confirm if your account is still active, please log onto MyFXCM. If you need help logging in, please click on "Forgot Login/Password" and follow the prompts. Once you have logged in, confirm if your account is Active, Locked or…
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Like many investments, you should only invest money that you can risk. For more details on the trading risks please click here. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all…
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CCY is an abbreviation for the word, "currency." Therefore, CCY = Currency. For Example: 50 CCY means 50 units of the base currency of your credit/debit card. If you have a card that is in USD, 50 CCY is 50…
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In order to transfer funds between accounts, please log into MyFXCM. Log in using the login credentials from the account your transferring funds FROM. Once logged in, click on “Transfer Funds.” Unless your accounts are linked, change the first drop-down…
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Please view the FXCM Contact Information to get in touch with a representative.
No, we do not, however we do have a number of other options to make a deposit. Click here to see your deposit options. Related Questions: How do I make a deposit?
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No. FXCM does not allow pre-paid credit or debit cards as a form of deposit. These cards do not allow us to verify the origin of the funds and are therefore unacceptable. For this same reason we do not accept…
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Verified by Visa adds an extra layer of security. This helps to protect the card holder in the event their Visa card or account number is lost or stolen. Please contact Visa for more information.