To confirm if your account is still active, please log onto MyFXCM. If you need help logging in, please click on "Forgot Login/Password" and follow the prompts. Once you have logged in, confirm if your account is Active, Locked or…
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Please view the FXCM Contact Information to get in touch with a representative.
To change the base currency of your account, please log onto MyFXCM and complete the following steps: Place your cursor over 'Account Settings' and select 'Add New Account' Choose “Add a New account with different username information” Select your desired…
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Once your trading account is closed, you may not reopen it. To resume trading with FXCM, please submit a new account application. Related Questions: What options do I have to submit a deposit?
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To change your security question, log onto MyFXCM. Place your cursor over 'My Info' and select 'Profile'Scroll down to 'Security Question' and select 'Update'Follow the prompts to update your Security Question
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The platform you signed up for will be shown on the email you receive when your account is complete. Also, you can log onto Trading Station Web with your account informationYour platform will be at the bottom of the screenIf…
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For an Islamic (interest free) account, please use the link to the form here.
To change your base lot size on your account, please contact FXCM`s Customer Support.
The maximum number of accounts per account holder was updated to a total of 15 across all account types. In addition, the total number of accounts is based on the account holder and/or beneficial owner across all entities.
To submit an LPOA form, please follow these instructions: Log onto MyFXCM with your live account details Hover you cursor over “Account Settings” and select “LPOA form” Once you complete the form, save it to your computer. Then, hover your cursor…
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To open an additional account, please log onto MyFXCM with your username and password and complete the following steps: Hover your mouse over 'Account Settings' and select 'Add New Account'. Choose how you would like to add your new account: Under…
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To revoke or cancel the Limited Power of Attorney, please follow these instructions: Log onto MyFXCM with your live account details.Hover your cursor over "Account Settings" and select "RLPOA”Follow the prompts to complete Please note that if your account is…
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