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What is my username and password?

If you forgot either the username or password for your Live account, please go to MyFXCM. Select, “Forgot Username/Password” and follow the prompts to email yourself a password reset. Once you complete the password reset form, an email will be sent to the email address you have on file with a secure link page where you can create a new password.

If you are unable to reset your password online, we recommend that you chat with a live representative who can reset your password for you. A new temporary password will be sent to the email address on file. You can update your temporary password to a unique password after you log in.

If you forgot your username or password for your Demo account, you may refer to the email we sent you initially when you created the demo. If you are unable to locate that email, please register for a new demo account. Generally, Friedberg Direct does not keep demo account information on file.

Click Here to Create a New Trading Station Demo

Click Here to Create a New MetaTrader 4 Demo

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Order Execution Only

Order Execution Only

Regulatory Documents:
CIRO: Avoiding Fraud and Protecting Your Investments, How CIRO Protects Investors, CIRO Complaints Brochure, CIPF Brochure, CIPF Coverage Policy, CIRO Order Execution Only Bulletin, Conflict Disclosure Statement, Covid-19 and Cyber Security - Tips for Investors, Relationship Disclosure Information Document, Notice of Acknowledgment, Before You Begin Trading

The relationship between Friedberg Direct and FXCM was formed with the purpose to allow Canadian residents access to FXCM's suite of products, while maintaining their accounts with a regulated Canadian firm. All accounts are opened by and held with Friedberg Direct, a division of Friedberg Mercantile Group Ltd., a member of the Canadian Investment Regulatory Organization (CIRO). Friedberg customer accounts are protected by the Canadian Investor Protection Fund within specified limits. A brochure describing the nature and limits of coverage is available upon request or at www.cipf.ca.

* The percentage of our retail client accounts that were profitable in each of the previous most recent quarters was: Quarter 4, 2025: 41% | Quarter 3, 2025: 41% | Quarter 2, 2025: 34%. These figures are provided for transparency purposes only and do not constitute an indication of future performance or results.