We recommend that you send your documents to our New Accounts department within 24 hours of your online application submission. For Individual Account Holders: Friedberg Direct requires a copy of the following for each named account holder: I. Photo ID…
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You may upload your documents to MyFXCM.com. Simply login using the username provided and password you specified on the application. Documents submitted through the MyFXCM portal will be processed generally within one (1) to two (2) business days. If you…
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Friedberg Direct has staff available to translate documents in many languages. In the instance where an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.
We will need a court-issued letter indicating you were discharged from bankruptcy. This can be uploaded on MyFXCM.com for faster processing.
Please ensure both your name and email address are clearly visible when sending documents to Friedberg Direct. If you have a temporary ID or account number you may indicate that as well.
These steps are taken to ensure the validity of the information on the application and to protect customers from potential fraud. Friedberg Direct utilises various identification and verification systems to confirm the identities of our clients. If an identity cannot…
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