Within minutes of making a deposit, an email containing your transaction information will be sent to the email address as indicated on the online deposit form.
If your card transaction was declined, the transaction should be lifted from your account normally within a few business days.
Credit or debit card transactions are converted to the base currency of your FXCM trading account when applicable. Currency conversion fees can be located here. You may incur additional fees charged by your credit/debit card issuer for currency conversion.
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Please do not send funds using a Prepaid or Gift Card. The origin of funds using gift cards or prepaid cards cannot be verified and therefore are not accepted. Deposits received in this manner will be returned to the originating card.
Wire transfers should be sent using the instructions provided at MyFXCM.
Domestic1 wire transfers generally arrive within 1-2 business days. International wire transfers are usually received within 3-5 business days.
1 A wire transfer is considered domestic if your financial institution is located in the United States or the United Kingdom.
FXCM does not recommend using an online transfer or bill payment service as a form of deposit due to the likelihood that the funds may arrive at FXCM with insufficient account details. If funds are received in this method, FXCM…
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No. ATM or Bank Branch Deposits are typically received by FXCM without any information with regard to the account or individual from whom the payment originated. If such deposits are received, FXCM will require additional documents for proof of ownership…
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FXCM holds client money with a third party bank, and FXCM will process your deposit into the FXCM trading account listed under the reference (“REF”) section in your instructions. FXCM will hold your funds in a segregated client money account…
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