We are pleased to announce the opening of FXCM EU Limited ("FXCM EU")

FXCM EU is our newest FXCM Group entity based in Cyprus,
authorized and regulated by the Cyprus Securities and Exchange
Commissions ("CySEC") under license number 392/20.

FXCM EU is accepting new customers!

Existing Forex Capital Markets Limited ("FXCM LTD") clients residing in the European Economic Area ("EEA") have an exclusive opportunity to request an account(s) with FXCM EU which is the best way to experience as little disruption to your trading in the months ahead.

Request an FXCM EU Individual Account

Request an FXCM EU Corporate Account

Why open with FXCM EU?

FXCM EU clients benefit from a range of protections including complaint management, compensation systems, and client money protection. ESMA protections including negative balance protection, margin close out, leverage limits on opening positions and marketing restrictions will continue to apply.

Can I stay with FXCM LTD?

Clients who reside in the European Economic Area will not be able to continue trading with FXCM LTD past the weekend of the 27th/28th of February. Clients who have already opted-in to FXCM EU and have submitted all the necessary documents will be transferred to FXCM EU that same weekend, and will continue to trade normally as soon as market opens.

Any clients who have not opted in to transfer to FXCM EU and have not provided all the necessary documents by February 26th at 1pm GMT will have their accounts locked from trading (and if their account is based on MT4, all their open positions will be liquidated at market).

In order to avoid any disruptions to your account, please contact our Support staff via chatChat Offline or phone who will be able to clarify the current status of your account.

If I move my account to FXCM EU, what will change?

  • What protections will I have under FXCM EU?
    FXCM EU is regulated by the Cyprus Securities and Exchange Commissions ("CySEC"). The Investor Compensation Fund (ICF) covers up to 20,000 EUR in case of insolvency of FXCM.
  • Will my open positions or pending orders be impacted?
    Your open positions will be closed at the original open rate of the position and a new identical position will be opened in your FXCM EU account. All your pending orders will be moved over seamlessly conserving all your stops and limits. The total ending balance that FXCM LTD holds for you will also be transferred to FXCM EU.
  • Will my login details change?
    All Trading Station (TS) account holders will keep their existing login details.
    Metatrader 4 (MT4) account holders will receive new login details. You will receive a welcome email with your login details once your account is created.
    Please note that you will receive new account numbers for your new account(s) regardless of platform.
  • Will there be any changes to my leverage?
    No, the same leverage requirements as with FXCM LTD will be applicable to FXCM EU.
  • Will I continue to receive the same customer service and account benefits?
    You will continue to have access to 24/5 customer service, same list of instruments, low spreads, superior technology and the various client resources through FXCM PLUS.
  • Will I keep my introducing broker?
    No. Your account will be transferred to a retail account.
  • When will my account transfer?
    FXCM will have multiple weekend schedules to create your new account with FXCM EU. We will contact you by email with a confirmation of when your account will be moved and provide a confirmation welcome email once your account is created. There will not be any disruption to your trading.
  • Will there be any disruption to my trading?
    No, there will not be any disruption to your trading. All your pending orders and open positions will be moved over seamlessly conserving all your stops and limits. Any funds that FXCM LTD currently holds for you will also be transferred to FXCM EU.
  • Will I continue to have support in my local language?
    Yes, your client support will not be affected.

Request an FXCM EU Individual Account

Request an FXCM EU Corporate Account

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