For Proxy server issues on Trading Station, please use the below instructions to resolve the issue: Open the Trading Station Desktop platform (do not log in).At the top menu bar, click on File > Proxy SettingsThe FX Settings Window should…
Some accounts are limited in the products that are displayed on the platform, this will depend on the jurisdiction in which your account is established.
Refer to the original email you received when you signed up for the demo or live accounts. The original email had the specific server name for your demo or live account. For example, If for some reason you cannot…
Yes. You can request to receive daily and monthly statements. To do so, please contact FXCM`s Customer Support. Related Questions: How can I see a report of my trades? How do I make a deposit? How do I save my charts on…
If you would like to be able to log into your trading account from two different computers at the same time, please download the “Multi-Sessions” request form (see below). Please physically sign and date the form. Once complete, please send…
To turn off Autoscroll: Select “Charts”Select “Autoscroll” Please note: If there is not a blue box around the word “Autoscroll”, it has been turned off. The picture below shows the Autoscroll off.
To partially close a trade on MT4: Locate the trade you want to partially closeRight click and select “Close Order”In this window, modify the “Volume” you wish to closeClick on the yellow “Close” button to partially close the trade
To close all positions at once, please click here to download the “Close All Trades” application.
All servers are New York open and close, except: CADREAL01, EURREAL01 and GBPREAL01 which are on GMT time (Greenwich Mean Time).
To create stops and limits after you enter a trade, you will need to use our Multiple Stops and Limits Application. Click here to view the trading application. *Please note, with this application, the Stop/Limit levels are not saved on…
Our recommended way of creating multiple stops and limits for a single (net) position, is to break up the position before sending the order to market. This way, you can set a Stop/Limit for a designated number of units before…
With MetaTrader 4, you can add the “Ask Line” to the current ASK prices. To do so: Right click on a chart -> select “Properties”Click on “Common”Check the box for “Show Ask Line”Select “OK” to save changes
