How can we help?

How do I withdraw funds?

It's fast and easy to withdraw funds from your Friedberg Direct trading account. For your convenience, withdrawal requests are submitted online. To withdraw funds, please log into MyFXCM and click on "Withdraw Funds". A withdrawal request can be submitted online by selecting your withdrawal method and clicking "Submit". We will process your withdrawal request within one to two business days whenever possible. The available withdrawal options and time frames to receive funds are: Credit or Debit Card:Time frames will vary depending on the credit card issuer and may take up to one billing cycle to post back to the credit or debit card used for funding. Bank Wires:Domestic bank wires take about one to two business days and international bank wires take about three to five business days, often less, to arrive. Bank wire is typically the fastest method to withdraw funds. Domestic bank wires take approximately one to two business days and international bank wires take three to five business days, often less, to arrive. If you funded your account with a credit card or debit card, it is required to withdraw the principal amount (deposit amount) back to your credit card. The credit card issuer may take from five business days to one billing cycle (approximately thirty days) to post back to the credit or debit card used for funding. When requesting a withdrawal to a credit card, please consider if that card is closed, expired, or a different credit card number has been issued, to choose an alternative method of withdrawal. Returning funds to a closed account can cause a significant delay in receiving funds, and Friedberg Direct cannot guarantee a time frame in which funds will be received if the requested withdrawal amount is initiated to a closed account. There are no fees for withdrawals by credit or debit card. A small withdrawal fee will be charged for all bank wire requests. You can check the status of a withdrawal online by running a report from MyFXCM.

${getInstrumentData.name} / ${getInstrumentData.ticker} /

Exchange: ${getInstrumentData.exchange}

${getInstrumentData.bid} ${getInstrumentData.divCcy} ${getInstrumentData.priceChange} (${getInstrumentData.percentChange}%) ${getInstrumentData.priceChange} (${getInstrumentData.percentChange}%)

${getInstrumentData.oneYearLow} 52/wk Range ${getInstrumentData.oneYearHigh}

Order Execution Only

Order Execution Only

Regulatory Documents:
IIROC Brochure: How Can I Get My Money Back, How IIROC Protects Investors, IIROC Complaints Brochure, CIPF Brochure, CIPF Coverage Policy, IIROC Order Execution Only Bulletin, Conflict Disclosure Statement, Covid-19 and Cyber Security - Tips for Investors, Relationship Disclosure Information Document, Before You Begin Trading

The relationship between Friedberg Direct and FXCM was formed with the purpose to allow Canadian residents access to FXCM's suite of products, while maintaining their accounts with a regulated Canadian firm. All accounts are opened by and held with Friedberg Direct, a division of Friedberg Mercantile Group Ltd., a member of the Investment Industry Regulatory Organization of Canada (IIROC). Friedberg customer accounts are protected by the Canadian Investor Protection Fund within specified limits. A brochure describing the nature and limits of coverage is available upon request or at www.cipf.ca.