Why does my MetaTrader 4 say “No Connection”?

If you receive "No connection", or your charts say "Waiting for update" try logging in with your specific alternative server. 

Also, make sure that trading is open. Click here for Trading Hours.

Locate the server you normally use from the table below, and manually type in the alternate server address in the Server select within the Log in screen. 

METATRADER 4 LIVE SERVERS

Account Denomination	Server Name	Server Address
US Dollars	FXCM-USDReal01	mt4r01.fxcorporate.com:443
US Dollars	FXCM-USDReal02	mt4r06.fxcorporate.com:443
US Dollars	FXCM-USDReal03	mt4r09.fxcorporate.com:443
US Dollars	FXCM-USDReal04	mt4r10.fxcorporate.com:443
US Dollars	FXCM-USDReal05	mt4r11.fxcorporate.com:443
US Dollars	FXCM-USDReal07	mt4r13.fxcorporate.com:443
US Dollars	FXCM-USDReal08	mt4r14.fxcorporate.com:443
US Dollars	FXCM-USDReal09	mt4r17.fxcorporate.com:443
Euros	FXCM-EURReal01	mt4r02.fxcorporate.com:443
Japanese Yen	FXCM-JPYReal02	mt4r07.fxcorporate.com:443
British Pounds	FXCM-GBPReal01	mt4r04.fxcorporate.com:443
Australian Dollars	FXCM-AUDReal01	mt4r05.fxcorporate.com:443
Canadian Dollars	FXCM-CADReal01	mt4r08.fxcorporate.com:443

METATRADER 4 DEMO SERVERS

Account Denomination	Server Name	Server Address
US Dollars	FXCM-USDDemo01	mt4d01.fxcorporate.com:443
US Dollars	FXCM-USDDemo02	mt4d06.fxcorporate.com:443
Euros	FXCM-EURDemo01	mt4d02.fxcorporate.com:443
British Pounds	FXCM-GBPDemo01	mt4d04.fxcorporate.com:443
Australian Dollars	FXCM-AUDDemo01	mt4d05.fxcorporate.com:443