Happy Holidays from FXCM

Date Trading Hours Customer Service Hours
December 24, 2014 Close at 2 pm EST Close at 3 pm EST
December 25, 2014 Closed Closed
December 26, 2014 Open at 1 am EST Open at 12 am EST
December 31, 2014 Closed at 2 pm EST Close at 3 pm EST
January 1, 2015 Closed Closed
January 2, 2015 Open at 1 am EST Open at 12 am EST

Please be aware that during the holidays rollovers may be larger than normal due to illiquid markets. FXCM's customer service is typically available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 5:00 and 5:15 ET and closes Fridays at 4:55 pm ET.

FXCM Awards

Below is a list of recent awards and acknowledgements that FXCM has received from the forex trading and investment community. See why FXCM, the first forex group to list on the NYSE, is one of the best brokers and providers of forex and related trading services. FXCM - Forex industry leading broker.

To review the latest award winners from Investment Trends, see the Investment Trends Awards results & methodology page.

Stocks and Commodities Award - 2014 Reader's Choice Award

2013 Global Brands Magazine - Winner Best Forex Brand North America

2013 Trader Planet - Winner Best Forex Brokerage Service

2013 Forex Magnates London Summit Awards - Winner Best Retail Broker Execution

2013 AWARDS - WINNER BEST RETAIL BROKER NORTHERN AMERICA

2013 Investment Trends

  • Customer Service
  • Overall Client Satisfaction
  • Online Education Materials

2013 FX STREET - BEST SELL-SIDE ANALYSIS CONTRIBUTOR: DAILYFX

2013 FX EMPIRE - Best Forex Broker: Most Trusted Broker

2012 FOREX MAGNATES - BEST PROPRIETARY FX PLATFORM

2012 INVESTMENT TRENDS - LARGEST FOREX PROVIDER*

*Market share by number of primary relationships among current retail Forex traders

2012 INVESTMENT TRENDS - OVERALL CLIENT SATISFACTION

2012 INVESTMENT TRENDS - ONLINE EDUCATION MATERIALS

2011 FXSTREET - BEST FX AWARDS - BEST BROKER RESEARCH TEAM: DAILYFX

2010 FX TRADERS' CHOICE AWARDS - EAGLE AWARD: BEST FX BROKER - EUROPE FALCON AWARD: HIGH BROKER SATISFACTION - OCEANIA, AMERICAS, AFRICA GLOBAL FX BROKER - OVERALL

2010 WHAT INVESTMENT MAGAZINE - READERSHIP AWARDS - BEST FX PROVIDER 2010

2010 MONEYAM - ONLINE FINANCE AWARDS - WINNER BEST ONLINE FX BROKER

2009, 2010 FX-WEEK - WINNER BEST RETAIL PLATFORM

FX Weeks's e-FX Awards recognize industry excellence in electronic foreign exchange. FXCM is honored to be the recipient of the 2009 and 2010 award for Best Retail Platform.

2004, 2005, 2006, 2010 INC. 500 - LIST OF AMERICA'S FASTEST GROWING COMPANIES FOUR TIME HONOREE

For over thirty years, Inc. has been the go-to magazine for small business owners. Since 1982, Inc. has recognized America's fastest growing companies with its Inc. 500 list. From 2004 to 2006 FXCM was an honoree on that list.