FXCM Contact Information

FXCM is regulated by the Financial Conduct Authority (Registration number 217689). Additionally, FXCM is regulated in the United States, Germany, Italy, France, Hong Kong, Australia, and Japan.

United Kingdom

Customer Service

Freephone: 0808 234 8789
U.S. and Int'l: +1 212 897 7660


Freephone: 0800 014 8454
U.S. and Int'l: +1 212 897 7669

Live Chat

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Trading Desk

When can I call the trading desk? Find Out
U.S. and Int'l: +1 212 201 7300

Active Trader

U.S. and Int'l: +1 646 432 2970

Corporate Services

You may call the Corporate Services line from 8AM ET to 5PM ET to learn more about employment opportunities, Investor Relations, or to contact our reception desk.

U.S. +1 646 355 0839
London Office

Northern and Shell Building
10 Lower Thames Street, 8th Floor
London EC3R 6AD, UK

New York Office

55 Water St., 50th Floor
New York, NY 10041, USA

Hong Kong Office

1/F, 100 Queen’s Road Central
Hong Kong, China


FXCM has offices, partners, and affiliates in the major financial centres of the world, uniquely positioning FXCM to provide exceptional service to traders around the world.

FXCM representatives are available 24 hours a day, 7 days a week and Live chat support is available 24/5.