Happy Holidays from FXCM

Date Trading Hours Customer Service Hours
24 December, 2014 TH: Close at 19:00 GMT CSH: Close at 20:00 GMT
25 December, 2014 TH: Closed CSH: Closed
26 December, 2014 TH: Open at 6:00 GMT CSH: Open at 5:00 GMT
31 December, 2014 TH: Close at 19:00 GMT CSH: Close at 20:00 GMT
1 January, 2015 TH: Closed CSH: Closed
2 January, 2015 TH: Open at 6:00 GMT CSH: Open at 5:00 GMT

CFD Holiday Trading Hours (Changes may impact your trading on gold, metals and indices). Please be aware that during the holidays rollovers may be larger than normal due to illiquid markets. FXCM's customer service is typically available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 22:00 and 22:15 GMT and closes Fridays at 21:55 GMT.

Account Transfer Form

FXCM Markets LTD

FXCM Markets Limited ("FXCM Markets") Account Transfer Form

Please contact FXCM in order to learn more about transferring to FXCM Markets prior to submitting this form. Residents of the United States, Canada, China, Europe, and other countries are ineligible to open an account with FXCM Markets. To view your country’s eligibility, visit the FXCM Markets Open an Account page and select your country of residence.

FXCM Markets in an indirect operating subsidiary of FXCM Holdings, LLC. FXCM Markets deposits will be made to a bank account in the United States. FXCM Markets is not regulated and is not under the jurisdiction of the FCA. As such, please be advised that your account will no longer be held with FXCM UK which is a regulated entity by the Financial Conduct Authority ("FCA") hence, your account will not be subject to the regulatory protection provided to clients of FXCM UK. To learn more about FXCM Markets, click here.

Transfer Instructions

This form is intended for FXCM UK clients who wish to transfer their account to FXCM Markets. If you are currently a Forex Capital Markets, Ltd. ("FXCM UK") account holder and would like to transfer this account to FXCM Markets Limited ("FXCM Markets"), please complete the required fields (*) below as pertains to your live trading account.

Please note that in order to transfer your account, all of your open positions must be closed. You will be notified via e- mail when your account is transferred. You will receive a new account number and password.

Moving an account to FXCM Markets involves changes to your account. Before you fill out this form, please take note of the following differences:

  • Funding and withdrawal instructions are different, click here for more information.
  • FXCM UK Terms of Business and Client Money Rules will not apply to this account.
  • Default Margin for FXCM Markets Accounts is 400:1 FX, 200:1 CFDs
  • Initial account balance minimum
    Account Type Currency
      USD
    Individual/Joint Account $50
    Corporate Account $10,000

Please complete the form below

(8-10 digits)

Joint Account Information (if applicable):

I authorise and direct FXCM UK to transfer the above account to an account with FXCM Markets. In providing such authorisation and direction, I consent to the following conditions:

  1. I have read and agreed to the provisions of the FXCM Markets Terms of Business (the "Agreement"), and consent to all terms therein.
  2. I understand that if my FXCM UK account was introduced by a Referring Agent, my new FXCM Markets account will be setup with the same Referring Agent.
  3. I acknowledge and agree that the Agreement will govern the Account with FXCM Markets and that all of the provisions of the Agreement are deemed incorporated by reference into this form.
  4. I accept that I have requested a full balance transfer out of my FXCM UK trading account and into an FXCM Markets trading account.
  5. If my trading account is denominated in a different currency other than the currency I selected above, my existing funds will be converted at a conversion rate with markup.
  6. I am required to monitor my account regularly to ensure that available margin exists in the account prior to submitting this request and I shall hold FXCM UK and its affiliates harmless of any and all claims regarding such funds transfer upon proper credit to my new FXCM Markets account.
  7. I agree to execute and deliver, or cause to be executed and delivered, any other agreements or instruments which may reasonably be requested in respect of the transfer of the Account and the establishment thereof as an Account with FXCM Markets.
  8. I authorise and direct FXCM UK to provide FXCM Markets with any personal information related to my Account which may reasonably be required in order to permit FXCM Markets to properly establish and administer the Account. Please read FXCM Markets Privacy Policy.

** You will receive a confirmation from FXCM UK within two business days. If you do not receive a confirmation, please contact client services.

Forex Capital Markets Ltd. is authorised and regulated by the Financial Conduct Authority. FCA Register Number: 217689

Thank you.

Your information has been received and will be processed shortly.