Trade Audit Form
Forex Capital Markets LLC
FXCM would be happy to review the market execution of any recent trade. If you would like a trade formally reviewed, please submit the ticket number, the nature of the execution inquiry, and other details of the trade in the form below.
The trade audit committee will then contact you as soon as possible with a resolution to the inquiry. In the meantime, please manage the trade as you see is appropriate.
Please note that all fields are required to submit an audit. To expedite the processing of your audit please provide an accurate amount disputed. Your cooperation is greatly appreciated. When completing the "Amount Disputed" field, please only use numbers, periods, or commas. Using characters other than those may result in an increased time processing your request.
Note for Micro Clients:
Please use the dedicated Micro Audit form. Otherwise, your audit resolution may be delayed: Micro Audit Form
To obtain the ticket number of a trade, click the "Report" button at the top of the FXCM Trading Station, and select the dates showing the timeframe you would like to select. The ticket number column is on the left of the report. Each trade has a corresponding ticket number that is 8 digits long.
To review execution risks and steps to manage them click here.