An Active Trader account offers a higher level of service than Standard accounts. Active Trader accounts are designed for individuals and institutions that trade 10 million notional per month or deposit $25,000.
ACTIVE TRADER SERVICES
When you open an Active Trader account, you gain access to a wide range of relationship managers, service specialists, forex instructors and market analysts who can help you get the most out of your account.
Relationship Manager – each Active Trader account holder has a dedicated Relationship Manager who is responsible to the account holder and is directly available to the account holder via phone and email. FXCM’s experienced Relationship Managers are a key asset to many FXCM clients.
Dedicated Service Team – this team of experienced service specialists is dedicated to FXCM’s Active Trader account holders and helps to ensure that all account matters – deposits, withdrawals, account activation, etc. – are viewed with high priority and handled without delay.
FIX API Connection – the Financial Information Exchange (FIX) Protocol is a messaging standard developed specifically for the real-time electronic exchange of global trading transactions. FIX is a standard messaging protocol which is used globally in many markets such as equities, futures, and forex. FXCM Active Trader accounts receive access to FIX messaging version 4.4.
PRIVATE CLIENT GROUP
The FXCM Private Client Group provides select Active Trader account holders with our highest level of support and service. FXCM has a wealth of experience in the foreign exchange market and is an industry leader, which enables us to offer an extremely wide range of solutions to meet your specific needs.
Private Client Group is only available to select institutions and individuals that trade 50 million notional per month or deposit $150,000. Private Client Group clients have access to additional services and custom commission settings. Contact us for more information on how FXCM’s Private Client Group can help you reach your complex financial goals.
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