Happy Holidays from FXCM

Date Trading Hours Customer Service Hours
December 24, 2014 Close at 2 pm EST Close at 3 pm EST
December 25, 2014 Closed Closed
December 26, 2014 Open at 1 am EST Open at 12 am EST
December 31, 2014 Closed at 2 pm EST Close at 3 pm EST
January 1, 2015 Closed Closed
January 2, 2015 Open at 1 am EST Open at 12 am EST

Please be aware that during the holidays rollovers may be larger than normal due to illiquid markets. FXCM's customer service is typically available 24 hours a day, seven days a week. The Trading Desk opens Sundays between 5:00 and 5:15 ET and closes Fridays at 4:55 pm ET.

Basic Concepts

Learning to trade in a new market is like learning to speak a new language. It's easier when you have a good vocabulary and understand some basic ideas and concepts. So let's start with the basics of forex trading before moving on to learn how to use the Trading Station. For a more in depth introduction to the forex market, get FXCM's New to Forex Trading Guide.

What is forex?

Forex is a commonly used abbreviation for "foreign exchange". It typically describes the buying and selling of currency in the foreign exchange market, especially by investors and speculators. The familiar expression, "buy low and sell high," certainly applies to currency trading. A forex trader purchases currencies that are undervalued and sells currencies that are overvalued; just as a stock trader purchases stock that is undervalued and sells stock that is overvalued.

How do you read a quote?

Because you are always comparing one currency to another, forex is quoted in pairs. This may seem confusing at first, but it is actually pretty straightforward. For example, the EUR/USD at 1.4022 shows how much one euro (EUR) is worth in us dollars (USD).

What is a lot?

A lot is the smallest trade size available. FXCM accounts have a standard lot size of 1,000 units of currency. Account holders can however place trades of different sizes, so long as they are in increments of 1,000 units like, 2,000, 3,000, 15,000, 112,000 etc.

What is a pip?

A pip is the unit you count profit or loss in. Most currency pairs, except Japanese yen pairs, are quoted to four decimal places. This fourth spot after the decimal point (at one 100th of a cent) is typically what one watches to count "pips". Every point that place in the quote moves is 1 pip of movement. For example, if the EUR/USD rises from 1.4022 to 1.4027, the EUR/USD has risen 5 pips.

What is leverage/margin?

As mentioned before, all trades are executed using borrowed money. This allows you to take advantage of leverage. Leverage of 50:1 allows you to trade with $1,000 in the market by setting aside only $20 as a security deposit. This means that you can take advantage of even the smallest movements in currencies by controlling more money in the market than you have in your account. On the other hand, leverage can significantly increase your losses. Trading foreign exchange with any level of leverage may not be suitable for all investors.

The specific amount that you are required to put aside to hold a position is referred to as your margin requirement. Margin can be thought of as a good faith deposit required to maintain open positions. This is not a fee or a transaction cost, it is simply a portion of your account equity set aside and allocated as a margin deposit. Learn more about FXCM's Margin Requirements.