Your credit card information is secured by our transaction vendor's patent-pending encryption technology to ensure that your data is not compromised. So, right from the start, your credit card transactions are protected by the strongest encryption protocol in the industry.
We accept payments from over 150 countries worldwide. All funds will be converted to USD prior to receipt. Please check with your card-issuing company for exact conversion rates.
What is the withdrawal procedure when an account is funded by credit card?
Accounts funded via credit card may be restricted to receiving withdrawals via credit card. There are no administrative fees associated with issuing your withdrawal request to your credit/debit card.
FXCM accepts funds in multiple currencies. If you send foreign currency to our USD account, the bank will automatically convert it to U.S. dollars at an exchange rate specified by them, which will not necessarily be favorable.
Non-USD denominated accounts must be funded via wire transfer, preferably in the currency denomination of the account. If you do not plan to wire funds in the denomination of your desired trading account, please contact FXCM's Operations department.
Please indicate your trading account number on the check (or "TEMPORARY ID" for new accounts). This will help expedite processing and avoid unnecessary errors or delays.
Only USD checks are accepted drawn on a U.S. banking institution. Foreign checks will not be accepted. Only checks with ABA routing numbers will be accepted (i.e., check must have a U.S. affiliate or corresponding bank).
How long will it take for a check deposit to appear in my trading account?
After receipt, personal checks take ten business days to clear because they must clear both the client's bank account as well as FXCM's bank account. A common misconception among clients is that a check, once having cleared the client's bank, should have automatically cleared our bank as well. This is, however, not the case. Personal checks and checks drawn on brokerage accounts, depending on the bank and state from which they are drawn, usually take up to ten business days to clear our bank.
Like wire transfers, all official checks, such as a certified, cashier's, or bank check, will be deposited into your trading account generally within one business day after receipt.
May I send a check from another brokerage firm, such as E-Trade or Fidelity?
Forex Capital Markets LLC does accept personal and brokerage checks for regular forex accounts as long as they are being sent from an account in the client's name. In other words, funds sent from a reputable brokerage firm, such as E-Trade, are acceptable because the funds are coming from your personal trading account at that firm. However, Forex Capital Markets LLC must wait for such checks to clear our bank.
Can I make a check or cash deposit by going to the nearest Bank of America or HSBC branch?
No. ATM or bank-branch deposits are typically received by FXCM without any information as regards to the account or individual from whom the payment originated. If such deposits are received, FXCM will require additional documents for proof of ownership and the funds will be returned. Please note that FXCM can neither guarantee the receipt nor the return of such payments.
Any cash equivalent payments such as money orders and travelers checks will be returned to you via UPS because we are unable to verify the origin of these funds.
† Please note that FXCM Micro, in its discretion, may or may not offset individual transactions unlike transactions in most FXCM Standard accounts. For additional information click here.
